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#3411: "Can't stop rolls dice, gets connection error, press f5, then the game rerolls the dice"

fixed: Bug has been fixed

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cantstop #15266490

What happened ? Please select from below

At some point I was unable to access the game interface

What happened ? Please select from below

At some point I was unable to access the game interface

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#	Status	Votes	Game	Type	Title	Last update

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25. Jul 2015 21:45 • gdBlaze • Bug has not been reproduced by delopers yet:

If you replay the game by pressing Next turn vcr button (not next move) you will see that the game text and dot progress don't match. Second, text says that SpaceDealer chooses to stop but game keeps going.

Here's what really happened. During last turn, First roll was 6 and 3. Second roll was 6 and 12. Third roll was 6. Forth roll was 6 and 6. The forth roll is what I saw on my screen. On SpaceDealer's side he got the error at this point and pressed f5. Then he got the roll or stop so he rolled again and got 12 instead of 6 and 6. Then of course he rolled again and won.

I've seen this happen before in my can't stop games over the last couple of weeks but the effect has been minor. This is the first time where the bug led to an unfair loss (he would not have rolled again after taking the six column with the original 4th roll)

Here's our conversation about it after...

paceDealer yes that s weird
gdBlaze that time it rolled again after f5 right?
SpaceDealer yes
gdBlaze thanks, not fault of yours, gg
SpaceDealer yes i m sorry
SpaceDealer not very fair to win like this
gdBlaze don't take a second thought
gdBlaze I think I'll submit a bug though...
SpaceDealer sure np

25. Jul 2015 22:18 • gdBlaze • Bug has not been reproduced by delopers yet:

Had the same thing happen in another game, the error message is:

Unexpected error: Error with notification service (TIMEOUT), please retry
followed by another message to press f5. If you don't press f5 but try to choose one of the rolled numbers you get a message "This game action is impossible right now"

I press f5 and the game re-rolls.

26. Jul 2015 21:49 • gdBlaze • Bug has not been reproduced by delopers yet:

This happened several times to both players in game: 15284383 I've been asking other players in my games and they say it happens to them too.

11. Aug 2015 17:57 • gdBlaze • Bug has not been reproduced by delopers yet:

Please please please look into this. It's happening every game, people just aren't reporting it. it has cost me several games because it forces you to re-roll when it times out. So, you press continue, it displays the dice combinations and also a timeout message, you try to pick a combination and it says that is impossible right now, press f5, it goes back to present you with continue. I just had a game where I was 3 7s from the top and only 2 pips on the board and my roll was double 7. I was forced to re-roll and got an 11 and my 3rd pip on the board. Next roll was miss and then the other player won on the next turn. Errrrr.

11. Aug 2015 17:58 • gdBlaze • Bug has not been reproduced by delopers yet:

This did seem to go away for a week or 2 but now it's back big time, 5 or 6 timeouts every game...

12. Aug 2015 18:48 • gdBlaze • Bug has not been reproduced by delopers yet:

Today this is a chronic problem, I just played 2 games where there were 4 or 5 timeout errors for each player and about half caused a reroll. This game relies on odds and re-rolls skew the odds.

Also, I'm currently inactive? How can that be? I had a white dot in my last game. What is going on?

17. Aug 2015 15:32 • Sourisdudesert • Bug has been fixed:

Hi,

As you may have noticed, we manage to fix the issue temporarily on July 28th.

The problem got back on August 5th (with a maximum on August 12th).

Then we manage to set up an "almost permanent" fix. Since August 13th, there is very few errors of this type. As there hasn't been additional comments on this thread since August 12th it looks like we found the cause.

We are working on a last fix to clean the latest remaining "timeout" errors.

Thanks for your patience.

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LB_CANCEL Update report

#3411: "Can't stop rolls dice, gets connection error, press f5, then the game rerolls the dice"

What is this report about?

What happened ? Please select from below

What happened ? Please select from below

Please check if there is already a report on the same subject

Detailed description

Report history

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LB_HELP

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