#91744: "Störung"
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What happened ? Please select from below
What happened ? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if any.
constantly during the game
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• Please explains what you wanted to do, what you do and what happened
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• What is your browser?
Google Chrome v114
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
constantly during the game
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• What is your browser?
Google Chrome v114
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
constantly during the game
• What is your browser?
Google Chrome v114
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
constantly during the game
• What is your browser?
Google Chrome v114
-
• Which part of the rules was not respected by the BGA adaptation
constantly during the game
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• Is the rules violation visible on game replay? If yes, at which move number?
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• What is your browser?
Google Chrome v114
-
• Which was the game action you wanted to do?
constantly during the game
-
• What do you try to do to trigger this game action?
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
-
• What happened when you try to do this (error message, game status bar message, ...)?
• What is your browser?
Google Chrome v114
-
• At which step of the game did the problem occurs (what was the current game instruction)?
constantly during the game
-
• What happened when you try to do a game action (error message, game status bar message, ...)?
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• What is your browser?
Google Chrome v114
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
constantly during the game
• What is your browser?
Google Chrome v114
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
constantly during the game
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• What is your browser?
Google Chrome v114
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
constantly during the game
• What is your browser?
Google Chrome v114
Report history
new error messages appeared
The problem with this kind of issue is that they're temporary and may be linked to many different things (BGA's servers, internet connection between the server and you, your internet connection, ...)
In any case, I have looked at the various elements I have access to:
- The game history does show a penalty for not playing fast enough
- I do not have access to the history of notifications that were received and/or error messages
- I see in the logs there were some cases with "BGA main website do not respond", but not for your game
- I don't see any outage / server-wide problem with BGA today
Therefore, it would require a BGA administrator to look into more details about this.
BGA recommends using their troubleshooting tool first: boardgamearena.com/troubleshoot
This may reveal some problem, or maybe not.
Sorry I can't help more!
Regards,
PiratJack
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
the problem happens in my last 3 or 4 attempts to play, by mobile and by pc. I use Chrome in both devices.
ibb.co/rwdMSHF
Add something to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
